Workshop built for motorcycles
Job intake, time tracking, parts, warranty and insurance cases – all on the order, all on the invoice.
Motorcycle
Software for motorcycle retail.
Your customers don't buy a vehicle. They buy the machine they live for on weekends. CSB is the system that quietly makes sure the right motorcycle finds the right rider.
Trust with evidence
The industry standard in motorcycle retail.
- BMW-certified
- HBV-capable
- Manufacturer integrations
- Since 1993
- 900+
- Dealers in DACH
- 12+
- Brands integrated
- 30+
- Years of industry depth
BMW-certified direct integration – dealer benchmarking (HBV) supported for selected manufacturers in close collaboration with the brands.
Industry in transition
Motorcycle retail runs on passion. Your software should keep up.
Nobody rides a motorcycle because they have to. Your customers come for the joy of riding, for the community, for the moment the engine fires up. That passion is your business – and it demands a dealer who takes it seriously.
At the same time, digitisation is reshaping the market: prices and products are transparent online, manufacturers demand data feeds, electronic parts catalogues and dealer benchmarks, customers expect an online presence and instant answers at the counter. Without one system serving all of it from a single data set, the competition pulls ahead.
That's exactly what CSB has been built for since 1993. We grew up in the motorcycle business, we know the seasons, the manufacturers and the dealer obligations – and we work to make sure your energy goes where it belongs: to the customer, to the bike, to the moment.
CSB is the pivot of your business – multi-brand for every angle of motorcycle retail: workshop, vehicle sales, parts, season. Everything connects, so your energy lands where it belongs: with the customer, with the bike, with the moment of handover.
Vehicle sales & registration
New stock, used vehicles, test rides, handovers – cleanly documented, integrated with manufacturers and authorities.
BMW-certified & manufacturer integrations
Data exchange with major brands runs cleanly. What manufacturers require, CSB has already implemented.
Seasonality in inventory
Tyres in, tyres out. Seasonal products forecasted, stock live – so spring doesn't catch you off guard.
What your customers really ask
"When is my bike ready?" – CSB has the answer.
It's always the same three questions at the counter, on the phone and in the workshop. With CSB you have the answer in seconds – no searching, no callbacks.
- „When can I come in for a service?"
- „How much has my custom build run up so far?"
- „When can I pick up my motorcycle?"
Workshop calendar, job status and customer record live in one system. One screen, one truth – you're there in 5 seconds and the customer feels taken seriously.
What you get
Six areas, one system.
CSB covers the six pillars of modern motorcycle retail – store, workshop, vehicle sales, online, customer engagement and analytics – from one single data set.
Store – fast at the counter, clean in the system
- Customer info at a glance: order status, deposits, open jobs
- Labelling and scanning for every article – including reprinting after recalculation
- POS terminal integration, common payment methods, vouchers, discount logic
- Inventory directly in CSB – no spreadsheet hassle
- Automatic calculation and recalculation, all documents compliant
Workshop – integrated planning instead of paper trails
- Integrated calendar: schedule jobs, reschedule, see mechanic utilisation – day-by-day, minute-accurate
- Model-specific maintenance plans built in – manufacturer logic ready to use
- Clean separation of preparation costs, warranty, goodwill and chargeable work
- Time tracking and time-clock (attendance and working hours) – billable work becomes transparent
- Job templates for recurring services (inspection, seasonal change)
- Direct access to manufacturer parts catalogues – no manual lookup
- Labour values (AWS) from manufacturer integrations directly available
- Document and invoice subcontract work and external repairs
- Quotes, estimates, jobs and invoices in one flow, with warranty and insurance cases
Vehicle sales & typing – from stock to handover
- New and used vehicles with photos, spec and cost calculations
- Vehicle typing and frame number management – industry workflow, not a generic article field
- Trade-in with automatic contra-entry in the vehicle record
- Test rides and reservations in the system – with liability form and status tracking
- Winter storage & tyre storage: intake receipt, release, invoicing
- Vehicle portals populated directly – images, prices, status from CSB
Online & marketplaces – reach without an IT degree
- Your own online shop as a digital twin of the store – one data set, no duplicate maintenance
- Integrations with eBay, mobile.de, BIDaBIKE, AutoScout24 and common price portals
- Live inventory: items sold in store disappear from the shop – no cancellation emails
- Shipping integrated: DHL labels, tracking, returns – straight from the ERP
Customer engagement – fully GDPR-compliant
- Regular customer messaging via SMS, WhatsApp or email – only where consent exists
- Manage and prove consent records directly in the system
- Mailings and campaigns for events, open house and seasonal offers
- Capture interests and preferences per customer for targeted outreach
Analytics & dealer benchmarking (HBV)
- Key figures and reports on demand – revenue, margin, workshop utilisation, top models
- Dealer benchmarking (HBV) – supported for selected manufacturers in close collaboration
- HBV data feed based on real system data – no manual consolidation
- Season, brand and branch reports at the press of a button – the basis for every management meeting
- Drill-down from total revenue to single line item – so decisions stand on facts
Manufacturer & supplier integrations
Among others, these brands run directly with CSB.
A selection of the best-known manufacturers. Behind the scenes we continuously maintain order data, parts catalogues and price lists for many more brands and suppliers – so you don't have to juggle spreadsheets and PDFs.
BMW Motorrad
- Order data transfer
- WebETK integration
- Repair and service packages
- Direct BMW article and price data feed
- Vehicle master data
- Labor values (AWS)
- Warranty pre-registration
- Service reports
- Goods receipt via electronic delivery note for vehicles and articles
- HBV
- Optional: demand planning and automatic replenishment by BMW
Ducati
- Order data transfer
- Workshop intake form
- Article and price data import
- Maintenance schedules
- Dealer benchmarking (HBV)
Harley-Davidson
- Order data transfer
- PartSmart and SnapOn parts catalogues
- Maintenance schedules
- Article and price data import
- Goods receipt via electronic delivery note
- Dealer benchmarking (HBV)
Honda
- Order data transfer
- Honda parts catalogue integration
- Vehicle information / recall lookups
- Article and price data import
- Maintenance schedules
- Warranty pre-registration
- Service reports
- Goods receipt via electronic delivery note
- Dealer benchmarking (HBV)
Husqvarna
- Order data transfer via Dealernet
- Cart import via Dealernet
- Rich article information
- Parts catalogue available for the online shop
- Vehicle mapping in the online shop
Kawasaki
- Order data transfer
- Parts catalogue integration
- Article and price data import
- Vehicle master data
- Labor values (AWS)
- Maintenance schedules
- Warranty pre-registration
- Goods receipt via electronic delivery note
KTM
- Order data transfer via Dealernet
- Cart import via Dealernet
- Rich article information
- Parts catalogue available for the online shop
- Vehicle mapping in the online shop
- Goods receipt via electronic delivery note
Piaggio · Aprilia · Vespa
- Piaggio parts catalogue integration
- Article and price list import
- Order data transfer
- Maintenance schedules
- Goods receipt via electronic delivery note
Polaris
- Article and price list import
- Order data transfer
- Parts catalogue integration
- Participation in inventory data sync
Suzuki
- SnapOn parts catalogue integration
- Order data transfer
- Article and price list import
- Maintenance schedules
- Warranty pre-registration
- Goods receipt from order confirmation
- Vehicle information / recall lookups via ASAP
- Service reports via ASAP
Triumph
- Triumph parts catalogue integration
- Order data transfer
- Article and price list import
- Labor values (AWS)
- Maintenance schedules
- Service reports
Yamaha
- Parts catalogue integration
- Order data transfer
- Article and price list import
- Vehicle master data
- Labor values (AWS)
- Maintenance schedules
- Warranty pre-registration
- Service reports
- Dealer benchmarking (HBV)
MSA
- Order data transfer
- Parts catalogue integration
- Article and price list import
- Goods receipt via electronic delivery note
Missing a brand or a supplier? We add integrations all the time – just ask.
Request an integrationIntegrations
Fully connected – from marketplace to POS.
CSB connects motorcycle retail with its entire ecosystem: vehicle portals, wholesale suppliers, payment providers, shipping and accounting – all from one system.
Vehicle portals & marketplaces
- mobile.de
- AutoScout24
- 1000PS (AT)
- BIDaBIKE
- hd-used
- custombike
- MotorradAbo
- motomarkt
- BikeCenter
- webmobil24
- Probefahrtenbutler
Marketplaces & online shop
- eBay (incl. vehicle application list)
- Amazon
- Otto
- eCommeleon Multichannel
Wholesale & suppliers
- Hartje
- Bihr
- Wunderlich
- Paaschburg
- EDI-Wheel
- Stihl
- ZBR-Hohl
- Hostettler
- VDM Parts
- Niemann+Frey
- Matthies
- Langenscheidt
- BRP
- Lightech
Insurance & financing
- Real Garant
- Car Garantie / Bike Garantie
- HD Insurance / Ergo
- Yamaha IS / Ergo
- Santander
Shipping & logistics
- DHL
- DPD
- GLS
Accounting & compliance
- DATEV (SKR03/04/51)
- E-invoicing
- RKSV (AT)
- Intrastat
- TSE
- GoBD
- GDPR
Payments
- PayPal
- GiroPay
- POS terminal
- SEPA
- Cash
- Check
Communication
- SMS
- TAPI
Praxis
From the call to the handover – no friction in the background.
A customer calls about an inspection, the job goes straight into the calendar. At intake the details are added, the mechanic books hours and parts. In the end: the bike runs, the invoice is right, stock is current – and you have time for the short conversation the customer will remember.
Frequently asked questions about CSB for motorcycle dealers
Which motorcycle manufacturer integrations does CSB support?+
BMW Motorrad (certified), Honda, Yamaha, Kawasaki, Suzuki, KTM, Ducati, Harley-Davidson, Husqvarna, Triumph, Piaggio/Aprilia/Vespa, Polaris and MSA – with many more brands connected. Depending on the manufacturer, available data includes vehicle master data, price lists, labor values (AWS), maintenance schedules, warranty pre-registration, service reports, parts catalogs (ETK), order transfer and electronic goods receipt.
Is CSB a BMW Motorrad certified software partner?+
Yes. The BMW Motorrad integration in the CSB ERP is certified by the manufacturer. Data formats and validation logic are maintained – authorized dealers don't need to run an additional tool for this.
Which listing portals for new and used motorcycles are integrated with CSB?+
mobile.de, AutoScout24, BIDaBIKE, 1000PS (AT), hd-used, custombike, MotorradAbo, motomarkt, BikeCenter, webmobil24 and Probefahrtenbutler – further portals are added continuously. Vehicles are listed directly from CSB inventory, including images, prices, equipment and status (available, reserved, sold). No additional listing software required.
How does CSB map the workshop business in motorcycle retail?+
With a dedicated workshop module: appointment calendar, work order, time clock for working hours, model-specific maintenance plans built in, photo documentation on the job, manufacturer warranty handling and invoicing in one flow.
Does CSB support the SKR51 automotive chart of accounts for authorized dealers?+
Yes. DATEV voucher handover supports SKR03, SKR04 and SKR51 (the German automotive chart of accounts) – specifically for authorized dealers with industry-specific accounting requirements. Pre-allocation of revenue, payments and goods-in postings is integrated.
Which dealer sizes in motorcycle retail are covered by the approximately 900 CSB customers?+
CSB runs at small single-person dealerships and at larger motorcycle operations with multiple staff and a full workshop team alike. Role-based permissions and location-based reporting are included as standard. CSB is the industry standard in the German motorcycle trade.
Further reading
Knowledge · Glossary
BMW Motorrad certified software – what does the certification mean?
Read articleKnowledge · Hub
Workshop software for two-wheeler retail – requirements, modules, selection
Read articleKnowledge · Pricing
What does an ERP for motorcycle dealers cost? Price components and TCO at a glance
Read article
Let's talk about your shop – not about our software.
We're on the line: Effi and Aaron from sales get back to you personally – no call center, no script.