Size and cut matrix
Hiking shoes, trousers, jackets – all sizes cleanly mapped, with end-of-line logic and seasonal pricing.
Outdoor
Software for outdoor retail.
Your customers come in to head out on a trip – not to buy "size 42 regular". CSB keeps apparel, service and online together so your energy goes into advice, not maintenance.
What outdoor really sells
You're not selling a jacket. You're selling the good feeling that the trip will work.
Customers come in with a plan: a first multi-day hike, a week in the mountains, a climbing trip. They listen to your advice because they know the trip rides on it. That's why outdoor shops survive when others lose against price portals.
What makes that hard: size matrix, brand end-of-line, a shipping tool, an online shop, a waterproofing service, a second stock, a third spreadsheet. While you're advising, a double-maintenance routine eats your time and your margin in the background.
CSB combines apparel depth from accessory retail and service depth from the workshop in one software. So you stay present in advice – and the season doesn't outpace you.
Outdoor lives on advice and trust. CSB brings apparel depth and workshop depth into one software – so you're ready for your customers' next trip.
Online + store together
What sells in store is available online – and vice versa. Including shipping and returns.
Service & repair
Zips, waterproofing, sleeping bag repair – CSB also models the small service counter.
Seasonal campaigns
Spring: hiking. Summer: climbing. Autumn: trekking. Recurring campaigns without spreadsheets.
What you get
Four building blocks for outdoor.
Apparel matrix, service counter, online + store and seasonal campaigns – one data set that mirrors reality.
Size and cut matrix
- Hiking shoes, trousers, jackets – all sizes cleanly modelled as a matrix, not 200 articles
- End-of-line logic, seasonal pricing and promotional discounts with dedicated logic
- Analytics by brand, season, gender – what really sells
- Maintain article info once – online, store and labels pull from the same source
Service & repair
- Zips, waterproofing, sleeping bag repair – as a workshop job in the system
- Time tracking and materials booked on the job
- Service counter with customer record, status info and 'ready for pickup' reminder
- Service packages for recurring seasonal work
Online + store together
- Your own online shop as a digital twin of the store – one data set
- Live stock: items sold in store disappear from the shop
- Shipping integrated: DHL, DPD and more carriers – labels, tracking, returns from the ERP
- Payment integrated: PayPal Plus, PayDirekt, payment terminals – shop and store aligned
- Marketplaces on top: Amazon, eBay, Otto – when you grow broader, all from one system
Seasonal campaigns & customer loyalty
- Spring: hiking. Summer: climbing. Autumn: trekking. Recurring campaigns without spreadsheets
- Invite regulars via SMS or email – GDPR-compliant
- Advice appointments directly in the calendar, with reminders
- Per-customer history – who came when, what they bought
Praxis
Spring. First trip in two weeks.
Advice appointment booked, shoe fitting, plus waterproofing service for the old jacket. All in one transaction, all on one invoice – customer leaves equipped, you have the day under control, and at the weekend the first trail photo lands on Instagram – tagged with your recommendation.
Frequently asked questions about CSB for outdoor retailers
Does CSB include a size matrix for outdoor retail?+
Yes. Size matrix management for S/M/L, EU sizes and shoe sizes, color variants and per-season model changes are included as standard. The same logic used in sports and apparel retail.
How does seasonal handling work for outdoor in CSB?+
Seasonal handling with separate stocktake rhythms for spring/summer and autumn/winter, seasonal campaigns, promotional pricing and per-season model changes. Order proposals take historical seasonal patterns into account.
Which marketplaces are integrated with CSB for outdoor retail?+
Yes – as a paid add-on module. Amazon, eBay and Otto Market can be connected directly from the ERP – with central stock, automatic reconciliation and shipping via DHL and DPD. One shared stock pool for store, online shop and marketplaces.
Is the CSB POS TSE-certified and KassenSichV-compliant?+
Yes. TSE-certified to the German cash register security regulation (KassenSichV), GoBD-compliant cash book, EC payment terminals and receipt printer as standard. DATEV integration with SKR03, SKR04 and SKR51 is built in.
Can CSB handle both an outdoor assortment and a two-wheeler assortment in the same business?+
Yes. With a shared data core, outdoor and two-wheeler assortments can be managed in parallel: one stock, one POS, one customer record. Role-based permissions are available. Relevant for dealers running both assortments under one roof.
How does CSB differ from a generic outdoor ERP such as JTL-Wawi or xentral?+
CSB brings existing industry logic from motorcycle and workshop – plus the typical outdoor specifics such as size matrix and seasonal handling without a customisation project. In purely generic ERPs such as JTL-Wawi, xentral or weclapp, these capabilities have to be built first through paid customisation.
Let's talk about your shop – not about our software.
We're on the line: Effi and Aaron from sales get back to you personally – no call center, no script.